Delivering on the promises we make, to the people that matter most.

Our dedicated claims specialists ensure that every claim is given the upmost focus to help deliver an honest and empathetic outcome for every customer. We are proud of our excellent reputation and record in playing our customer claims as quickly and transparently as  possible,  while providing support and understanding at such difficult times.

In 2018 Zurich paid more than $270 million in life insurance claims, which gives you the confidence that if things go wrong, we will be on your side.


2018 interactive claims chart

(Click to filter data)

Our claim commitment



Need help lodging a claim?

Click here to access our claims forms

To speak to a claims specialist please call 131 551