For our customers impacted by the hailstorm incident which took place in NSW between 17 – 18 February, the Insurance Council Australia has declared the weekend’s hailstorm a catastrophe event.
Please be assured that we are dedicated to providing the level of support that you personally need to overcome this incident. We are here for you and if you have suffered any damage or have any concerns – please contact your insurance broker or ...

Motor: Lodge your motor claim online or you can download the Zurich Motor Claims App from iTunes

Property: Lodge your property claim online or you can also call us directly on 132 867.


Start your claim by choosing your cover from the list below. Once your claim has been lodged, we will respond to you promptly and provide you with a dedicated claims contact.

Emergency Contacts

Travel Assist: +61 2 9995 2800

Heavy Motor Accident Assist: 1800 935 338

DigitalResolve: 1800 929 237

❯ For life insurance claims 131 551

❯ For general insurance business claims 132 687

General Insurance

❯ Log into Claims Online

Our Claims Promise:

Zurich Claims at a glance: