Contact us
Get in touch with our team using the details below
Life & Investments
Customer portal
For life insurance customers you can visit our customer portal, My Zurich, to view your life insurance cover, pay your premium, register a claim or make changes to payment or contact details, 24/7.
Phone
For life insurance and investments:
131 551 (Australia-wide)
+61 2 9995 3777 (Overseas)
Weekdays 8.30am - 6.30pm AEST*
For life insurance and investments:
Fill out our enquiry form
General Insurance
Phone
For general insurance including motor, property, liability, marine, travel and workers compensation:
132 687 (Australia-wide)
+61 2 9995 1111 (Overseas)
Or contact your broker for any new business or existing policy queries.
Zurich Family Violence Policy
This policy sets out Zurich’s approach to supporting customers affected by Family Violence.
If you require any further information, please contact us
By phone:
132 687 (Australia-wide)
+61 2 9995 1111 (Overseas)
8.30am-5.30pm AEST Monday - Friday
By email:
generalenquiries@zurich.com.au
*Holiday operating hours
- Wednesday 24 December: 9am – 3pm
- Thursday 25 & Friday 26 December: Closed (Public Holidays)
- Monday 29 & Tuesday 30 December: 9am – 5pm
- Wednesday 31 December: 9am – 3pm
- Thursday 1 January: Closed (Public Holiday)
- Friday 2 January: 9am – 5pm
- Monday 5 & Tuesday 6 January: 9am – 5pm
- Wednesday 7 January: Normal hours resume
Media enquiries
Adam Siddique
Head of Public & External Affairs
media@zurich.com.au
Isabella Molinari
Media & External Relations Manager
media@zurich.com.au
Mailing address
PO Box 677
North Sydney NSW 2059