Make a Casualty and Specialty claim
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Call 132 687 for all claims
Western Australia
Claim forms for email, postal or fax lodgements
Email: wcclaims.wa@zurich.com.au
Post: Zurich Financial Services, PO Box 442, West Perth WA 6872
Fax: 08 9261 1390
Tasmania
Claim forms for email, postal or fax lodgement
Email: wcclaims.tas@zurich.com.au
Post: Zurich Australian Insurance, GPO Box 510 Hobart TAS 7001
Call: 1800 749 277
Australian Capital Territory
- From 4:00pm 30 September 2022 Zurich will no longer offer Workers Compensation Insurance in ACT. Zurich will continue to support our existing ACT customers during the run-off period and are working closely with WorkSafe ACT to ensure a smooth transition. Visit WorkSafe ACT for more details.
- Western Australia and Tasmania are unaffected, and Zurich remains committed to providing Workers Compensation Insurance in those states
- If you have an insurance broker, we suggest that you speak to them to assist with your future Workers Compensation needs. If you do not have an insurance broker, visit WorkSafe ACT to find a licensed insurer.
- For further information please contact wcunderwriting.act@zurich.com.au or telephone 02 5111 5906.
Claim forms for email, postal or fax lodgement
Email: wcclaims.act@zurich.com.au
Post: Zurich Financial Services, GPO Box 801 Canberra ACT 2601
Fax: 1800 074 778
Call: 02 6247 3766
Claim forms for email or postal lodgement
Email: ah.claims@zurich.com.au
Post: Zurich Financial Services, Locked Bag 2138, North Sydney NSW 2059
Fax: 02 9995 4093
Call: 132 687
Liability - Property Damage Claims Email: pdl.claims@zurich.com.au
Liability - Bodily Injury Claims Email: liability.claims@zurich.com.au
Post: Zurich Financial Services, Locked Bag 2138, North Sydney NSW 2059
Fax: 1800 284 929
Call: 132 687
New fast-track settlement service for eligible liability claims.
Less complex, low value claims are now fast-tracked by a specialist team. When all the supporting documents are provided along with bank account details, we aim to process these eligible claims within 5 business days.
Email: ah.claims@zurich.com.au
Post: Zurich Financial Services, Locked Bag 2138, North Sydney NSW 2059
Call: 132 687
Professional Indemnity, Directors and Officers, Employment Practices, Management Liability
Financial Lines Claims can be made under any products such as Directors and Officers Liability, Councillors and Officers Liability, Professional Indemnity, Crime and Employment Practices Liability. The range of claims that can occur is very broad. To assist you in making a claim under a Financial Lines Product we have developed a range of Claim Forms and Guidelines which can assist.
Claim forms for email or postal lodgement
Email: fl.claims@zurich.com.au
Post: The Claims Manager, Financial Lines Claims, PO Box 677, North Sydney NSW 2059
Call: 132 687
Guidelines
Liability - Property Damage Only Email: pdl.claims@zurich.com.au
Liability Email: liability.claims@zurich.com.au
Post: Zurich Financial Services, Locked Bag 2138, North Sydney NSW 2059
Fax: 1800 284 929
Call: 132 687
Track your claim
❯ Z Track
When it comes to claims, Zurich delivers
Zurich’s claims team is dedicated to helping customers get back to business promptly, and has the credentials to show for it, including:
- An average 4.5 stars out of 5 claims rating (claimscomparison.com)
- Australian General Insurer Claims Team of the Year (2019 Insurance Business Awards)
