Sanita owns a pharmacy. One morning she discovers the fridge displaying her probiotic treatments has broken down, creating a puddle of water on the floor. As she goes to retrieve the mop a customer enters the shop. The customer slips in the water and hits the floor, cutting his head. While Sanita's immediate concern was for her customer, once he was taken away in an ambulance it was then she breathed a sigh of relief. Her Business Insurance includes Machinery cover, which covered the cost to repair her fridge as well as replace the now spoiled probiotics. And thankfully because she also has Liability cover, her customer's medical expenses were covered.

Alan is a plumber working at a customer's house. He is digging holes along the boundary of the property and he doesn't realise he has significantly weakened the soil holding the neighbour's fence in place. When he arrives the next morning to continue his work, he finds the fence has completely fallen down overnight, collapsing onto the neighbour's car and significantly damaging it. While both the neighbour and his customer are very annoyed with Alan, his Liability cover means he can cover the cost of damage caused.

Delia owns three commercial units in a business park that she rents out. During a week of torrential rain, the business park is flooded. Fortunately, Delia's Business Insurance included standard flood cover, helping her pay for the repairs required to make the offices habitable again.  And while these repairs were being made, Delia's additional Business Interruption cover replaced her lost rental income while the offices were unlettable.