Getting you back to business when you need it most.
You’ve worked hard to build your business. At Zurich, we can help you to protect your livelihood, by getting you back to business quickly when unforeseen events occur. We provide insurance cover for hundreds of occupations, from property owners and owner drivers to hairdressers, trades, retailers and office-based professionals.
Every business has different needs. That’s why our Business Pack offers you the flexibility to choose the cover options that are most important to you:
- Property damage to building, contents and stock
- Theft of contents and stock
- Flood cover
- Glass damage
- Business interruption
- Public and product liability
- Stolen money
- Portable property (Australia-wide)
- Engineering plant damage
- Computer and electronic equipment breakdown
- Employee fraud
- Business travel
- Commercial vehicles
Case studies
Sanita owns a pharmacy. One morning she discovers the fridge displaying her probiotic treatments has broken down, creating a puddle of water on the floor. As she goes to retrieve the mop a customer enters the shop. The customer slips in the water and hits the floor, cutting his head. While Sanita's immediate concern was for her customer, once he was taken away in an ambulance it was then she breathed a sigh of relief. Her Business Insurance includes Machinery cover, which covered the cost to repair her fridge as well as replace the now spoiled probiotics. And thankfully because she also has Liability cover, her customer's medical expenses were covered.
Alan is a plumber working at a customer's house. He is digging holes along the boundary of the property and he doesn't realise he has significantly weakened the soil holding the neighbour's fence in place. When he arrives the next morning to continue his work, he finds the fence has completely fallen down overnight, collapsing onto the neighbour's car and significantly damaging it. While both the neighbour and his customer are very annoyed with Alan, his Liability cover means he can cover the cost of damage caused.
Delia owns three commercial units in a business park that she rents out. During a week of torrential rain, the business park is flooded. Fortunately, Delia's Business Insurance included standard flood cover, helping her pay for the repairs required to make the offices habitable again. And while these repairs were being made, Delia's additional Business Interruption cover replaced her lost rental income while the offices were unlettable.
Find out more about our claims insights and statistics.
Fast claims settlements
Priority Settlement Service for Property
We aim to pay your eligible small property claims within 24-48 hours. For property claims under $30,000, provide us with all the required information and we’ll pay the funds directly into your bank account.
Priority Repair Service for Motor
Our Priority Repair Service for sedans and light commercial vehicles aims to make it easy to get back to business, fast.
Award-winning claims service
Our claims team has been recognised for its excellent customer service, winning the Mansfield Claims Award for Corporate Property and Casualty for the past 4 consecutive years.
Zurich Risk Advisor helps you manage risk
The Zurich Risk Advisor app is a valuable digital tool that supports you with providing risk assessments and risk improvement advice over a range of issues.
You can conduct self-risk assessments on your business without assistance, with reports available for:
- Property
- Workers’ Injury Risks
- Cyber Security
- Motor Fleet
- Liability
Most assessments have full and light versions. A full assessment can take 15-20 minutes and provides a more detailed assessment and report. A light assessment can be completed in as little as 5-10 minutes. There are also a range of ‘Risk Snap Shots’ covering a wider range of risk types. Completed reports can be used to help you to identify and reduce your business risk
Search for ‘Zurich Risk Advisor’ on the App Store or Google Play to download your free app today.