Welcome to Zurich  Assure

Providing simple accessible advice from a brand you can count on

Zurich Assure

Zurich Assure is Zurich’s new Australian life insurance advice business, committed to helping all who need it find the cover they need to protect everything they live for.  It combines specialist life insurance advisers and expertise, with digital tools that make the advice process quick and simple – the way life insurance advice should be.

Zurich Assure has been established by one of the world’s largest insurance groups, the Zurich Insurance Group. Zurich has been providing insurance for more than 150 years and the Australian life insurance protection business is one of its oldest in more than 170 markets.

Our advisers focus on life insurance (both inside or outside superannuation) to match cover from some of the biggest life insurers in the country to your unique set of circumstances – giving you confidence that you have the life insurance protection that’s right for you.

What you can expect 

We offer a simple way to help customers build confidence that the right protection is in place for what matters most.

Our life insurance advice business delivers:

  • A digitally enabled experience: Our online tools give you control and make things as simple as possible. You can use our technology to assess your needs; provide your information to an adviser; and to receive advice remotely in the comfort of your own home. You’ll get your own access to the Zurich Assure Client Portal, where you’ll find all your important advice documents and messages.
  • Advice at no extra cost: We are committed to helping people access the life insurance they need. That’s why there’s no additional cost for the advice – it’s all covered by the cost of your policy. And if that ever needs to change in the future, we’ll be sure to let you know before we meet.
  • Quick resolution: Your time is valuable, so our aim from the very first advice meeting is to give you options and recommendations to consider.
  • Personalised insurance advice:  Life insurance is in our DNA, so our advice is singularly focused on life insurance.  And if we identify other financial needs, Zurich Assure can refer you to experts in those other areas for further help.
  • Deep expertise: Our advisers are highly experienced in life insurance, with a passion and dedication to meeting each person’s life insurance needs and, importantly, providing valuable peace of mind.


Enquiry Form

Advice and Insurance

Life is full of surprises, but life insurance shouldn’t be. That’s why Zurich Assure offers you the advice and tools you need to have the cover that’s right for your needs. The Zurich Assure team is dedicated to helping you protect yourself and your family, no matter what surprises life throws your way.

Finding the right life insurance coverage can be confusing and time-consuming. Our advisers are here to demystify life insurance and ensure you have the cover that’s right for you – and make sure it changes as you do.

Whether you are taking out new cover to give your loved ones greater financial security, adjusting your existing cover to better reflect your current circumstances or we find your existing cover is still right, we’ll be able to help you to have the life insurance that’s right for you.

Our Advice Process

The Zurich Assure advice service in 5 steps

  • Use our intuitive Zurich Assure Insurance Calculator to estimate your potential cover needs, and potential costs.* After using the calculator, you can download a summary report that details your estimated cover needs.
  • The next step is to book an appointment with one of our life insurance advisers. They can meet with you in person, or over a video conference from the comfort of your own home.

*This feature is currently only available for Zurich and OnePath policyholders who have registered for access to the My Zurich or My OnePath Life Customer Portals.

You will be sent a link to your very own Zurich Assure portal, as well as an online questionnaire we call a “fact find”, which you can complete on any device. By completing this in advance of your advice appointment, you’ll be providing us information we need to begin working on your advice right away.

Once your information has been captured, the Zurich Assure team will get to work. We’ll examine the information you’ve provided us and add to it by doing more research about your existing insurance situation, and scanning the market for the options to suit you.

Your adviser will meet with you to present life insurance recommendations for your situation. Our aim is to present this to you in your first advice meeting.

If you want to make changes or add something, don’t worry – your plan isn’t set in stone. You’ll have an opportunity to tweak your coverage however you feel necessary at this point.

Once you are happy with the plan your adviser has outlined, it’s time to set any changes in motion. On your approval, your adviser will get to work putting your plan into place. 

Ongoing review

Your circumstances will change over time. Maybe you welcome a new child, take on or pay off large debts or maybe your health improves after you took out your cover. And in much the same way your family might outgrow its home, you may well find that over time your insurance cover doesn’t quite fit any more either.

Every year or so, it’s important to consider whether you need to review your insurance needs. When you do, please feel welcome to reach out to us at Zurich Assure to help review the appropriateness and adequacy of your insurance levels.

Get started

Contact us


Call us: 1800 161 168, Monday to Friday 9am to 5pm (Sydney time)

Mailing Address:

Zurich Assure Australia Pty Ltd
PO BOX 1488

Zurich Assure Australia Pty Limited ABN 58 657 804 736, Australian Financial Services Licence No.538863



Further information on life insurance