Diversity, Equity, and Inclusion

We are taking tangible actions to further embed diversity, equity, and inclusion (DEI) in the way we do business and through the experience employees have with us.

Belong@Zurich

Zurich is committed to ensuring all employees can realise their full potential regardless of their gender or any other characteristic.

We seek to achieve a culture in which voices are diverse, behaviours are inclusive, and people feel a sense of belonging. We value individuality and we know that diverse perspectives will help us to achieve our ambition to be one of the most responsible and impactful businesses in the world. 

We are undertaking a range of actions to further embed diversity, equity, and inclusion (DEI) in the way we do business and through the experience our customers and employees have with us.

Find out more about Zurich’s DEI programs below. 

Zurich is committed to building a gender balanced workforce and reducing our gender pay gap through transparency, accountability and sustained action. Gender equality is central to our culture, long-term business performance, and customer outcomes.

Zurich Australia is recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA), reflecting our ongoing commitment to measurable progress and strong governance.

For the 2024-2025 WGEA reporting period, Zurich Australia reported an average gender pay gap of 22.4 per cent and a median gender pay gap of 20.8 per cent.

This gender pay gap reflects the composition of our workforce and the representation of males and females across different roles within the organisation. 

Zurich remains committed to sustained, long-term improvement.

We have set clear targets to reduce our gender pay gap to below 20% by the end of 2026 and to maintain at least 40% female representation in senior leadership through 2026. Progress against these measures is regularly reviewed by the Zurich Leadership Team and Board.

Our approach includes:

  • Strengthening governance of hiring, promotion and reward decisions;
  • Investing in inclusive recruitment, talent and succession initiatives;
  • Maintaining gender pay equity (0 per cent differential between genders), with biannual gender pay equity reviews;
  • Supporting parents and carers through flexible working options;
  • Increasing male uptake in our universal parental leave benefit;
  • Maintaining a safe, respectful and inclusive workplace culture; and
  • Supporting our employee-led Gender Equality Network to promote inclusion, connection and shared accountability across the organisation. 

We recognise that every family looks different, and we’re proud to support our people through the moments that matter most. Our enhanced Parental Leave provides 16 weeks of paid leave for all parents, regardless of gender or how a child joins the family - including birth, adoption, surrogacy and long-term foster or kinship care - with no qualifying period and up to 24 months to use this leave in the way that best suits your family’s needs. We continue to pay superannuation on unpaid parental leave, recognising the importance of long-term financial wellbeing.

Zurich is committed to creating a positive and respectful workplace, free from all forms of discrimination, bullying and sexual harassment. All leaders and employees are expected to participate in Respect at Work training to ensure that we create a psychologically safe working environment for all.

As a global business, our rich cultural diversity is one of our greatest strengths. We celebrate our diverse ethnicities, races, religions and nationalities and our unique backgrounds to gain a better understanding of one another and cultivate greater respect and deeper connections with our colleagues and customers. CAN (Cultural Awareness Network) is our Employee Resource Group that aims to raise awareness and provide thought leadership on the challenges and opportunities of working and living in a multicultural world.

We pay our respects to the diverse First Nations cultures and communities and their respective Country across Australia and New Zealand. We partner with First Nations Foundation to assist in the development of our First Nations Strategy and to progress the development of our Reconciliation Action Plan. We partner with Mirri Mirri to offer First Nations Awareness for all employees, helping to break down cultural barriers and improve our understanding of Indigenous cultures in an interactive, impactful, and insightful way.  

We're committed to creating a workplace where everyone feels respected, supported and able to thrive. We celebrate diversity and are proud to be recognised as a Gold Employer in the Australian Workplace Equality Index - reflecting our ongoing commitment to LGBTQ+ inclusion and belonging across our business. We partner with Pride in Diversity to provide LGBTQ+ ally training across the business and ensure our offerings are inclusive of LGBTQ+ employees and their families. Our Gender Affirmation Policy supports employees seeking to affirm their gender, including four weeks additional paid leave. We provide an LGBTQ+ Hub for our customers demonstrating our commitment to be an inclusive insurer. We continue to build a culture that embraces individuality and ensures our people can be themselves at work, every day.

Inclusion is at the heart of who we are. Our aim is to create an environment where those who identify as trans or gender diverse feel supported and included to reach their full potential. We recognise that everyone’s experience is unique, and this is reflected in the flexibility of the leave and range of support provided to someone who is affirming their gender. 

Zurich and PrideZ recognise that the recruitment process for gender diverse individuals can have unique challenges and complexities. If you are considering a career with Zurich and you have any questions or concerns, please contact Pride.Z@zurich.com.au. You can be directed to someone in the team for a confidential discussion. 

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