Property Insurance

Meet tomorrow prepared

Why choose Zurich Property Insurance?

You can operate your business with confidence knowing that Zurich can help to protect your buildings and physical assets against the unexpected, including loss or damage due to fire, theft, flood and loss of rental income while repairs are made. We also take a Whole of Customer view, meaning we examine our lines of insurance to put together the best solution for your business.

Making property claims simple and seamless

Zurich has a specialised team for Complex and Major Claims to support you through large and complicated claims. If your claim is smaller and simple, we can efficiently process it through our Priority Settlement Service. 

Priority Settlement Service

Zurich’s Priority Settlement service aims to pay small property claims under $30,000 quickly and efficiently so you can continue doing what you do best – running your business.

Our target is for claims to be paid within 24-48 hours of receiving all required information, including:

  • An online claim form or loss description, date and GST details via email
  • EFT details of the customer
  • Replacement/repair invoice or quotation
  • A repair or damage report
  • Original purchase invoice

How to claim

Simply lodge the claim online or via email at with supporting documentation attached. Once the claim is approved, we will process the payment directly into your client’s bank account.

Alternatively, you can call 1800 611 372 for more information.


Helping you meet tomorrow prepared

Business can be unpredictable. But with Zurich by your side, your business can prepare for the unexpected. Our experts can help you find opportunities that don't just avoid disaster, but help you build back better than before.

How to apply

Zurich Insurance is available through independent insurance brokers who can assist you to obtain the right cover for your needs.

You can find a broker with the free needabroker service or call NIBA* on 1300 53 10 73  

*NIBA is the peak body for professional insurance brokers in Australia.

Zurich Resilience Solutions

ZRS draws from experienced risk engineers and consultants to tailor a package of services that can help companies across a wide range of industries manage their risks and become more resilient.

Property (Fire and Perils)

Zurich knows that protecting property is more than about buildings, equipment and stock. It’s also about protecting customers’ businesses, income and market position. We can provide assessments, data, tools and insights to help businesses stay on top of existing and emerging property risks.

Zurich has been around long enough to know that fires and natural hazards impacting business properties are all too common, resulting in devastating property damage and putting the lives of employees at risk. Through our Risk Engineers, we help businesses to put in place appropriate fire & perils prevention and protection measures to help them avoid serious losses.

Zurich Resilience Solution (ZRS) recognises that organisations around the world need to be resilient in a world that is changing at a rapid rate.

Zurich’s newest offering, Climate Change Resilience Services, assesses the pressing threat to businesses and society as a whole posed by global warming and related extreme weather events.

In addition, our Supply Chain Risk Management Services (in alignment with supply chain risk professionals risk methods) and our Cyber Security Services can offer local in-house assessments and additional third party expertise.

Business Interruption & Resilience

Often, after a major incident, the business interruption that follows can be more devastating. With reduced or no revenue, it is a challenge to ensure the fixed costs are met, and that a quick return to production can be achieved. Zurich can assess the likelihood and impact an interruption can bring, as well as determine the efficacy of existing controls such as Disaster Recovery and Continuity Plans. Not only can we advise on how to prevent a loss to property and assets from occurring we can help customers better prepare for these events. So, when they do happen, interruptions are reduced, making the operations of a business more resilient.

Related downloads

Zurich Flood Resilience Alliance

Established in 2013, the Zurich Flood Resilience Alliance was established with the goal of shifting focus from flood response and recovery to pre-event risk reduction. In partnership with humanitarian, NGO, research, and corporate partners, the alliance finds practical ways to support communities in developed and developing countries strengthen their resilience to flood risk.

Zurich Risk Advisor helps you manage risk

If you’re after a quick risk assessment, the Zurich Risk Advisor app is a valuable digital tool that supports our customers by providing risk assessments and advice over a range of issues.

Self-risk assessment reports are available for:

  • Property (Fire)
  • Supply Chain
  • Motor Fleet
  • General Liability
  • Cyber Security
  • Workers’ Injury Risks

Most assessments have Full and Light versions. A Full assessment can take 15-20 minutes, and provides a more detailed assessment and report. A Light assessment can be completed in as little as 5-10 minutes. There are also a range of ‘Risk Snap Shots’ covering a wider range of risk types. Completed Reports can be used to help a business improve their risk profile over time, and could be used to enhance submissions for quotes.

Search for ‘Zurich Risk Advisor’ on the App Store or Google Play to download your free app today. 

Property Insurance works well with…

Motor Insurance

For your sedans, utes, vans and trucks, trailers and mobile plant and equipment, we aim to get you back up and running – fast.

Liability Insurance

If your business has more than $10 million in annual revenue, Zurich has tailored liability insurance to protect you from the unexpected.

Financial Lines Insurance

In a complex world of financial regulations, Zurich keeps liability risk simple and well defined and simple for your business. 

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