About Us

Global Strength & Expertise

A global insurer

We apply global strength to solving local needs and are passionate about helping customers understand and protect themselves against risk.

The Zurich Insurance Group provides a wide range of property and casualty, and life insurance products and services in more than 215 countries and territories. Employing about 55,000 people worldwide, our customers include individuals, small businesses, mid-sized and large companies, as well as multinational corporations. Our holding company, Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX.

❯ Visit the Zurich Group's global website

Financial Strength

Zurich at a glance

Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, we provide a wide range of property and casualty, and life insurance products and services in more than 215 countries and territories.

In 2020, our the Zurich Group delivered a business operating profit (BOP) of USD4.2bn.  Further detail on our global financial performance for 2020 can be found here

For a brief overview of our business, our strategies and governance, please visit our Zurich ‘About us’ page, available here.


Capital Positions - Australia

The Australian Prudential Regulation Authority (APRA) is the prudential regulator of the Australian financial services industry. APRA establish and enforce prudential standards and practices on the institutions they supervise in order to protect the financial interests of the Australian community.

The Capital Adequacy Prudential Standards (LPS 110 and GPS 110) require an insurance company to maintain adequate capital against the risks associated with its activities. A key feature of the standards is also a requirement that the insurer make certain public disclosures about its capital adequacy position.

The capital disclosures below have been prepared for the purpose of satisfying these requirements and to improve the understanding of policy owners and other market participants of each company’s capital adequacy.

Results and Reports

Zurich Financial Services Australia (ZFSA) Annual Reports

Zurich Australia Limited (ZAL) Annual Reports

Zurich Australia Insurance Limited (ZAIL) Annual Reports

Zurich Financial Services Annual Reports

❯ These reports can be accessed on our parent company's website.


Financial Services Guides

These documents provide information in relation to:

  • The financial services we are authorised to provide you under our Australian Financial Services Licenses and the kinds of financial products to which those services relate
  • How we, and any other relevant parties, are paid
  • The associations we have with the issuers of financial products
  • Our internal and external dispute resolution procedures and how you can access them
  • How you can give us instructions.