Zurich AU

About Us

We apply global strength to solving local needs and are passionate about helping customers understand and protect themselves against risk.

Zurich Australia is the Australian arm of Zurich Insurance Group (Zurich) - a leading multi-line insurer that serves its customers in global and local markets. With about 54,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.

Zurich was founded in the city of Zurich, Switzerland in 1872, where our headquarters remain today. Since then we have applied our expertise and experience to ensuring our customers have the very best protection for the things they value. This is our mission and is at the heart of everything we do.

Our Australian story dates back to 1920, when the Commonwealth General Assurance Corporation Ltd (CGA) was incorporated in New South Wales. In 1961, CGA became part of the Zurich Insurance Group. Since then our Australian business has grown significantly, employing more than 1,000 people across Australia and New Zealand who share our commitment to always placing our customers' needs at the heart of our business.

Our holding company, Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX.

Visit the Zurich Group's global website

As a member of the Insurance Council of Australia, Zurich Australian Insurance Limited is a signatory to the General Insurance Code of Practice.

Zurich Australia's contact details

Results and reports

Financial Services Guides

These documents provide information in relation to:

  • The financial services we are authorised to provide you under our Australian Financial Services Licenses and the kinds of financial products to which those services relate
  • How we, and any other relevant parties, are paid
  • The associations we have with the issuers of financial products
  • Our internal and external dispute resolution procedures and how you can access them
  • How you can give us instructions.

Financial Strength

For the purposes of Prudential Standard GPS110 and LPS110, Zurich Australian Insurance Limited’s (ZAIL’s), Zurich Australia Limited's (ZAL's) and Zurich Financial Services Australia Limited’s (ZFSA’s) Australian Prudential Regulatory Authority capital positions as at 31 December 2016 were:





Common Equity Tier 1 Capital            $574m $588m $299m
Additional Tier 1 Capital   - - -
Tier 2 Capital - - -
Eligible Capital Base $574m $588m $299m
Prescribed Capital Amount $366m $366m $82m
Capital Adequacy Multiple 157% 161% 366%