Zurich appointed as new life insurance partner for Mercy Super


1 June 2022

Mercy Super has appointed Zurich Australia Limited (Zurich) as its new insurance partner, effective 1 August 2022.

First established to provide benefits to employees of the Sisters of Mercy Queensland in 1962, Mercy Super now has $1.7 billion in funds under management. The partnership will see Zurich provide a comprehensive insurance offering and benefits to Mercy Super’s 13,000 members.

Mercy Super awarded the mandate to Zurich following a competitive tender process. In naming Zurich as their insurance partner, Mercy Super cited Zurich’s strong global brand and innovation, as well as the opportunity to provide a bespoke insurance offering to its members. Mercy Super will also benefit from the opportunity to integrate Zurich with their administrator, GROW Admin Co.

The new partnership will give Mercy Super members access to Zurich’s market-leading health and wellness solutions such as its LiveWell app, our tailored rehabilitation services and the new My Wellbeing Hub, an information portal providing resources for both Mercy Super and its members.

Wendy Tancred, CEO at Mercy Super said: “Mercy Super has a long-standing tradition of providing its members with quality insurance cover that is fit-for-purpose for our membership community - supporting them in their time of need. We’re proud to be able to continue this tradition in our new insurance partnership with Zurich.”

Commenting on the appointment, Darren Wickham, Head of Group Insurance for Zurich, said: “We’re delighted to be given the opportunity to provide the members of Mercy Super with peace of mind via great value insurance.  We are passionate about members understanding and engaging with the fund about the cover they have, and we look forward to helping Mercy Super do this”.



Zurich Financial Services Australia is a life insurance, commercial insurance and investments specialist, that has been participating in the Australian market since 1920.  Since its acquisition of OnePath Life from ANZ in 2019, the company provides life insurance to more than 1.5 million Australian customers under both the Zurich and OnePath Life brands.  This includes insurance sold through financial advisers (retail), through superannuation (Group) and via direct-to-consumer channels. 

Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in global and local markets. With about 56,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. The holding company, Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information about Zurich is available at www.zurich.com.