Claims

Casualty and specialty claims

Accident and Health

How to lodge a claim

Simply print the appropriate form and email or post it directly to Zurich. The email and postal addresses are listed below.

Or you can call our claims department on 132 687.

To enable Zurich to make a payment to your bank account please complete and return the following form: 

 

Where to send your form

Email:  ah.claims@zurich.com.au

Post:  Zurich Financial Services, Limited Locked Bag 2138, North Sydney 2059

Liability

How to lodge a claim

Download and fill out the following form and email, post or fax your claim form to us.


Where to send your form

Email: liability.claims@zurich.com.au

Post: Zurich Financial Services, Limited Locked Bag 2138, North Sydney 2059

Fax: 1800 284 929

Alternatively, call our claims department on 132 687.

Financial Lines (Professonial Indemnity, Directors and Officers, Employment Practices, Management Liability)

Financial Lines Claims are claims made under any of the Financial Lines Products such as Directors and Officers Liability, Councillors and Officers Liability, Professional Indemnity, Crime and Employment Practices Liability. The range of claims that can occur is very broad. To assist you in making a claim under a Financial Lines Product we have developed a range of Claim Forms and Guidelines which can assist. You are able to download these claim forms and guidelines by choosing from the menu below.

Claim forms

 

Where to send your form

Email: fl.claims@zurich.com.au

Post: The Claims Manager, Financial Lines Claims, PO Box 677, North Sydney NSW 2059

Alternatively, call our claims department on 132 687.

 

Guidelines

Workers Compensation

WA claims

Where to send your form

Please send all completed claim forms and correspondence to one of the following:

Email: wcclaims.wa@zurich.com.au

Post: Zurich FInancial Services, PO Box 442, West Perth WA 6872

Fax: 08 9261 1390

 


Tasmania claims

Where to send your form

Please send all completed claim forms and correspondence to one of the following:

Email: wcclaims.act@zurich.com.au

Post: Zurich FInancial Services, GPO Box 801 Canberra ACT 2601

Fax: 1800 074 778

Phone02 6247 3766


ACT claims

Where to send your form

Please email all completed claim forms and correspondence to the following state email address:

Email: wcclaims.act@zurich.com.au

Post: Zurich FInancial Services, GPO Box 801 Canberra ACT 2601

Fax: 1800 074 778

 

Lodge a claim

❯ For general insurance claims 132 687

General Insurance

❯ Log into Z Track

Our Claims Promise:

Zurich Claims at a glance: