Path

Shaneen Marshall

Chief of Technology and Strategy

Shaneen was appointed to Chief of Technology and Strategy in August 2023 after joining Zurich in January 2021.

Shaneen leads strategy as well as strategic execution in our pursuit towards helping many more Australians live well and enjoy confident lives.  Embedded in this is our health services and sustainability; both corner stones to achieving Zurich’s ambition. Shaneen is responsible for driving Zurich’s local transition to Net Zero and is passionate about unlocking the inner activist in each employee and encouraging and supporting customers on their journeys.

Shaneen also leads our technology practice, delivering continuous improvement in the way we work including the use of enterprise agile within our business. We continue to strive towards continuous delivery and innovation for our people, customers and partners. 

Before joining Zurich, Shaneen worked at TAL, FNB/FirstRand Group as well as PwC’s Actuarial Practice in South Africa working across general insurance, life insurance, health and banking. She held Chief Risk Officer, Product Head, M&A integration director and actuarial roles and has experience in setting up new divisions/businesses, leading large technology projects, end-to-end new proposition development, risk management, strategy & M&A, pricing, capital management and valuations. 

Shaneen holds a Bachelor of Sciences in Actuarial and Financial Mathematics from the University of Pretoria in South Africa, is Fellow of the Actuaries Institute of Australia and holds a Cambridge business transition to net zero certificate.