Zurich extends support to customers impacted by Auckland floods
Following recent severe weather and flooding in Auckland, Zurich will extend hardship and emergency support to its insurance customers.
Floodwaters and landslides continue to threaten communities in New Zealand’s North Island, with some regions now evacuated as a state of emergency is declared for Auckland.
In addition to accelerated claims settling, Zurich is offering emergency and interim payments to ensure its General Insurance customers receive immediate support.
Zurich’s large supplier network is also ready to deploy assessors and builders once access to impacted areas is available.
Tim Scott-Young, Chief Claims Officer, General Insurance, Zurich Australia & New Zealand said: “The safety of the community is our top priority. We urge anyone in flood-affected areas to follow the advice of local authorities and prioritise their safety.”
“Zurich is here to ensure customers receive the immediate support they need as they navigate this challenging time.”
To support impacted communities, Zurich will also be matching donations to community organisations including Auckland City Mission and the Kindness Collective.
If you are experiencing hardship, please either contact your broker, or Zurich on +64 9 928 8000 when it is safe to do so to discuss your options.
To lodge a property claim, email property.claims@zurich.co.nz or call +64 9 928 8000. To lodge a motor claim, email auto.claims@zurich.co.nz or call +64 9 928 8000.
For media enquiries contact:
Isabella Molinari
Media and External Relations Manager
+61 401 105 653
media@zurich.com.au
Zurich Financial Services Australia is a life insurance, commercial insurance and investments specialist that has been participating in the Australian market since 1920. Since its acquisition of OnePath Life from ANZ in 2019, the organisation provides life insurance to more than 1.5 million Australian customers under both the Zurich and OnePath Life brands. Further information about Zurich Financial Services Australia is available at www.zurich.com.au.
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 82 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns. Reflecting its purpose to ‘create a brighter future together,’ Zurich offers protection services that go beyond traditional insurance, to support its customers in building resilience. Since 2020, the Zurich Forest project supports reforestation and biodiversity restoration in Brazil’s Atlantic Forest. The Group has more than 65,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN) is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.