The Zurich Diet

Get MatchFIT for the January 1 LIF reforms

January 1st 2018 will see the implementation of the Life Insurance Framework (LIF) remuneration caps - the most significant changes to life insurance in more than a decade.

At Zurich, we understand that together with our trusted partners we need to be in the best shape and fighting fit, to adapt to the changing landscape and deliver the promises we make to our clients.

We are dedicated to help everyone get MatchFIT together, and to do so we have been able to blend together our LIF support proposition to form The Zurich DIET, designed to deliver results for our partners across the key areas of - Demand Generation, Innovation, Efficiency and Tools & Resources.


Adviser Fact Sheet - Zurich LIF remuneration rules

Watch Now - Zurich LIF remuneration rules webinar

D - Demand Generation

Zurich research reveals that many advisers are re-considering their own value proposition, to find ways of ‘future-proofing’ their practices to ensure healthy and sustainable revenue. Zurich will give you the ingredients needed to shape your business for future success. We have multiple tools and resources on offer to assist advisers to find new markets, new clients and ways to improve your business practice to ensure your revenue growing every year.

We will support advisers by helping to:

  • Expand the client segments that are being targeted
  • Expand the breadth and depth of service offerings including how to value and charge for advice
  • Support on how to structure the business, to ensure efficiency

See what’s available to you under the “Tools & Resources” section.

Zurich DIET - Demand Generation

I - Innovation

Customer lives and needs continue to change. One of the main strengths at Zurich is how we deliver innovative product solutions to allow more Australians to get, keep and understand quality protection. Our product innovation commitment is intended to give advisers and their clients more flexibility, certainty and more confidence.

It is this innovative approach saw Zurich win the highest Canstar recognition in 2017 - the National Canstar Life Insurance Australia award. We also won the Canstar Outstanding Value awards across Term Life, TPD and Packaged Life Insurance.

We will focus on:

  • Simplicity of design and language
  • Affordability
  • Sustainable pricing

Our risk offering includes:

  • Broad product options, with our flagship Wealth Protection and Active
  • A simple pricing structure with Term and TPD rates that represent outstanding value for customers
2017 Canstar Award for Outstanding Value - Life Insurance Australia
2017 Canstar Award for Outstanding Value - Term Life Insurance
2017 Canstar Award for Outstanding Value - TPD Life Insurance
2017 Canstar Award for Outstanding Value - Packaged Life Insurance
Zurich DIET - Innovation

E - Efficiency

The primary way advisers are preparing themselves for LIF is to explore ways to become more efficient.

Zurich has a proven track record of initiatives designed to help drive adviser and practice efficiency. We pioneered tele-underwriting in Australia, and were the first life insurer to roll out a daily data feed solution in 2013.

Ask us about:

The Zurich Adviser Portal gives advisers unrivalled efficiency when dealing with an insurer.

The new portal is a smart, simple and seamless all-in-one platform for quotes, applications, renewals, client management, notifications, scenario planning and advice tools. Everything can be accessed online with a single sign-on, and can be easily personalised to suit your preferences and maximise productivity.

Click here to access the Zurich Adivser Portal.

Tele-underwriting is the process whereby a specially trained telephone interviewer completes the Life Insured’s Statement required for your life insurance application on your behalf. Tele-underwriting allows you to choose the time and place most convenient for you – in the comfort of your own home, at your workplace or wherever you have your phone.

A Checklist for your Insurance Application Interview  

To make life easy we have created a short user guide to help you set up your data feed in ZLife and to register your details into XPLAN. This user guide contains details on the following:

  • New Data Feed registration and confirmation via ZLife
  • Registering in XPLAN
  • Cancelling your Data Feed service

Data Feed Guide 

Zurich DIET - Efficiency

"Customers who understand the advice they are given are more likely to appreciate the value of that advice and be advocates for it"

T - Tools and resources

Adviser Practice Management

Identifying, rewarding and sharing best practice is an important way Zurich can help drive the increasing professionalism of advice.

Resources for our trusted partners

This 7 part podcast series features Financial Adviser Bill Webster

If you’re in a position where you’re evolving your pricing model, you want to understand as much as you can about your options, and the likely ramifications of implementing different pricing techniques then this report is incredibly helpful in understanding what pricing models are working in other businesses in today's market, and hearing first-hand from advisers who have already implemented a pricing model that will be sustainable after LIF. To get access simply speak to your Zurich BDM today.

How do other Advisers charge for Risk Advice

Tools to drive demand and efficiency

Please speak to your Zurich BDM to find out more information on the following tools, or fill in the 'More Information' form if you would like someone to contact you.

Please fill out the "More Information" form on the right to gain access to the Zurich Remuneration Modeller.

Online lead generation tool

Online tool you can email to clients and prospects

Key business health metrics at a glance

Using industry data, this tool will help you benchmark your business against other practices in the industry

Client Engagement

Zurich has long understood the importance of the client engagement process and we continue to bring resources to market which help advisers tell stories in more compelling and more efficient ways.

Videos to share with your clients