Empowering you on your cancer journey
A support service helping people to live well with cancer
We care about your whole health
At Zurich, we understand that every health journey is unique, and there may be times when you need some extra support while on claim with us. We’re here to help you feel healthier by supporting your whole health - physical, mental, social, and financial.
Take charge with the Cancer Support Program
- Free, 12-16 week virtual care program for customers on claim
- Available at any stage of your journey, before, during or after treatment
- Designed to maintain physical and mental wellness
- Support for a range of situations, from return to work to terminal illness
- Provided by our trusted partner, Valion Health
About the Cancer Support Program
Treatments such as chemotherapy and radiation therapy can take a toll on your day-to-day life, even after finishing treatment. That’s why we’ve partnered with Valion Health, to offer you the Cancer Support Program to help you maintain physical and mental wellness and manage side effects such as fatigue and loss of strength.
Guided by experts
The Cancer Support Program is backed by a team of oncology trained allied health professionals including nurses, exercise physiologists, dietitians and psychologists who will tailor a program based on your specific needs.
Access anywhere
This is a virtual 12-16 week program available via video conferencing, which means you don’t need to travel to appointments or sit in waiting rooms to take advantage of these services.
Tailored to you
Your expert team can support you to build strength, reduce fatigue and manage symptoms or side effects of treatment to help you get back to the activities you enjoy. They will tailor a program to support you and your family whether that is improving your health, increasing your quality of life or getting back to work.
Holistic care
The program includes a complete, whole care approach including:
Nursing care
Working with an oncologist nurse to develop a personalised care plan.
Dietitian support
Video call sessions with an oncology trained dietitian to help overcome common nutritional problems such as decreased appetite, nausea and changes in taste.
Exercise support
Video call sessions with exercise professionals to build strength, reduce fatigue and increase your fitness levels.
Mental health support
Video call sessions with a psychologist to provide you with practical tools and strategies to assist your recovery.
Progress and education support
Access to the Program Participant Portal, a place to contact your team, track your progress and read educational resources tailored to you.
A practical example*
I went from overwhelmed to reconnected.
When Anne was diagnosed with metastatic breast cancer, she was overwhelmed - not just by the diagnosis itself, but by how quickly her treatment left her feeling drained and disconnected from herself.
Activities that once brought her joy, like riding her bike and playing the violin, had become exhausting and painful due to the treatment side effects.
When Anne was diagnosed with metastatic breast cancer, she was overwhelmed - not just by the diagnosis itself, but by how quickly her treatment left her feeling drained and disconnected from herself.
Activities that once brought her joy, like riding her bike and playing the violin, had become exhausting and painful due to the treatment side effects.
Through Valion Health's program, Anne was paired with a dedicated nursing care coordinator who offered personalised education and guidance. She was connected with an exercise physiologist to rebuild her strength and a dietitian to support her nutrition, each step tailored to help her feel more like herself again.
After completing the program, she wasn't just feeling stronger - she was back on her bike, playing her violin, and reconnecting with the pieces of her life that meant
the most.
To get started or find out more simply chat to your claims consultant or email: claims.rehabilitation@zurich.com.au
*This example is hypothetical and is not meant to illustrate the circumstances of any particular individual. Before acting on this information, you should consider the appropriateness of the information, having regard to your needs, financial circumstances and objectives.
Important information
This document has been prepared by Zurich Australia Limited ABN 92 000 010 195, AFSL 232510. Participation in the Cancer Support Program does not affect the insurance premiums or any other benefits available to you under your policy. Valion Health ABN 87 616 646 309 is the provider of the Cancer Support Program. The program is not a substitute for professional medical advice, diagnosis or treatment. You should consult a medical practitioner or other qualified healthcare professional if you have any questions or require medical advice. To the maximum extent permitted by law, Zurich is not liable or responsible for any loss or liability arising in relation to use of the program. The information included in this document is dated November 2025 and may be subject to change. It is derived from sources believed to be accurate as at this date. It should not be considered to be a comprehensive statement on any matter and should not be relied on as such. This information does not take into account your personal objectives, financial situation or needs. You should consider these factors and the appropriateness of the information to you.