When we make changes to our products, we pass back as many improvements as we can to existing customers for new conditions occurring after the effective date of the change. Details of our most recent enhancements are set out here. Not all of the improvements will apply to your policy – you should refer to your policy schedule and for more detail about the cover you hold, and contact your adviser if you need more information.
If you have Optional Protection Benefits attached to a Zurich Superannuation Plan (ZSP), then the changes which apply to your cover form part of the Wealth Protection policy updates.
For Zurich FutureWise please use Insurance Online. For more information on quote and apply click here. A project to migrate all products onto Zurich's platform during 2017 is underway and advisers will be kept informed on the progress of this integration project.
No. until late July 2017 the quote and apply process will be via two systems, Zurich's ZXpress and Macquarie's Insurance Online. This means the Life Insured Statement/Personal Statement will be virtually unchanged, and continue to be product-specific.
Zurich only offers insurance cover to Australian residents who apply for insurance from within Australia.
Zurich will send through commission reports for Wealth Protection, Active and Sumo products. Commission reports for Zurich FutureWise will be sent to you via email by Macquarie.
Macquarie will administer the payment of commission on in-force business on behalf of Zurich, until the finalisation of the transfer of business to Zurich, which is anticipated to be 1 November 2017. From early to mid 2017 all new Zurich Active and Sumo business will be written on the Zurich systems and therefore will be paid by Zurich.
You will be able to access information for your Macquarie clients through Insurance Online until October 2017.
Please use the contact details below.
Phone: 1800 208 130
Fax: 1800 065 145
Mail: GPO Box 4443 Sydney NSW 2001
For any FutureWise, Zurich Active related queries please contact 1800 005 057 or email@example.com.
For any Zurich Sumo related queries please contact 1800 631 807 or firstname.lastname@example.org.
Click here to see all contacts.
Please post, email or fax your Wealth Protection, Active or Sumo applications to:
Fax: 02 9995 3797
Mail: Underwriting/New Business
Locked Bag 994
North Sydney NSW 2059
Please post or email your Zurich FutureWise applications to:
Mail: GPO Box 5216 Brisbane QLD 4001
Data feeds will not be available initially through XPLAN for Zurich FutureWise (Macquarie clients). But data feeds are available for Wealth Protection products, download below.