Insurance Business 'Brokers on Insurers Survey' - Zurich named Insurer of the Year

Zurich has been named Insurer of the Year 2014 achieving 9 of 11 categories with 7 Gold and 2 Silver awards in the ‘Brokers on Insurers’ Survey.


Brokers confidence matters to us and the business is really delighted with the results.  It meant a great deal to us to win the inaugural survey but the bar lifts every year, so to win again the second time feels doubly rewarding.

We take the results of the survey seriously and use it as a benchmark for us in terms of what we’re getting right and what we need to improve. We develop products and propositions you tell us you want – like enhancements to Z.streamXpress that bring efficiency and ease of doing business with us.

We’ll keep doing those things. And more.

We’re putting a key focus on accessibility, consistency, responsiveness and claims specialisation as well as enhanced online servicing capability. We intend to boost the global thought leadership we can bring from our experience in over 200 countries around the world – especially in the areas of emerging risks – like cyber, as well as the benefits of our global international programs.

There is no doubt that this is a competitive market. With this recognition, you are telling us that you trust Zurich and we will continue to work hard to increase our business and continue to be not only relevant, but also prudent and sustainable for you and your customers.

The Insurance broking channel is fundamentally important to Zurich’s business. You support us, challenge us to do better, help guide our actions and are partners in development. 

To read more about the award in the Brokers on Insurers Special Report (2.6Mb).