Lifeclaims

Trauma and Health Events

In Australia, every year it is estimated there are over 150,000 new diagnoses of cancer1, Cardiovascular disease (CVD) is responsible for 1 death every 12 minutes and nearly half the population will experience mental health challenges during their lifetime2. Depending on the condition, these have a significant social and economic impact on individuals, families and the community. Visit zurich.com.au/costofcare to download your copy of our Cost of Care Whitepaper which looks into the financial burden of illness andinjury facing everyday Australians.

 

Ben’s Health Events Claim Story

As a lawyer I’m very good at foreseeing variables and scheduling for them. Somethings you just don’t see things coming though, but thankfully along with my adviser I had the sense to factor in a protection plan should something unthinkable happen.

My adviser told me there were a few options to protect my family but it was a policy from Zurich called Active, that was the best fit to my lifestyle at the time. Not long after taking out the cover. I got the initial diagnosis of pancreatic cancer and we knew it wasn’t good.

The initial claim payout was a huge help, and there were good days and bad. But being protected financially, meant I was able to focus on what was most important. Dealing with an insurance company that handled my claim process with care and sensitivity was something I never expected, It wasn’t until I had to contact Zurich again 4 years later for the 2nd time that I truly appreciate the service they provide. The cancer had returned, a bit more advanced than last time. When we contacted the Zurich team again, the attention to detail with the all the intricacies of my claim was extremely professional but what I valued most was the empathy they showed, they showed real care through what was the hardest time of my

Trauma and health event claims by age and gender

1. Australian Institute of Health and Welfare. Available from: https://www.aihw.gov.au/reports/cancer/cancer-data-in-australia/contents/cancer-risk-data-visualisation (accessed March 2021)
2. Zurich Cost of Care Whitepaper 2018, Cost of Care in Australia, p. 31 and Mental Health p. 91