Effective 1 July 2015, the issuer of the Heritage Bank Platinum Credit Card Complimentary Insurance changed from Zurich Australian Insurance Limited (“Zurich”) to another insurer.
If an insurable event occurred prior to 1 July 2015, Zurich will still be responsible for the claim in accordance with the insurance booklet listed below. If the event occurred after 1 July 2015 the new insurer will manage the claim.
If you want to know more about the new insurance or if your insurable claim occurred on or after 1 July 2015 please refer to the Heritage Bank website.
If your claim (that is the insurable event) occurred prior to 1 July 2015 please contact us on 1800 285 484.