Credit and Debit Card Insurances

Bankwest Credit Card Insurances (including travel insurance)

Effective 1 July 2015, the issuer of the Bankwest Complimentary Credit and Debit Card insurances changed from Zurich Australian Insurance Limited (“Zurich”) to another insurer.

If an insurable event occurred prior to 1 July 2015, Zurich will still be responsible for the claim in accordance with the insurance booklets listed below. If the event occurred after 1 July 2015 the new insurer will manage the claim.

If you want to know more about the new insurance or if your insurable claim occurred on or after 1 July 2015 please refer to the Bankwest website.

Make a claim

If your claim (that is the insurable event) occurred prior to 1 July 2015 please contact us on 1800 672 010.

Zurich Policy booklets (for claims that occur prior to 1 July 2015)

Bankwest Credit Card Complimentary Insurance for the following Bankwest credit cards:

  • World MasterCard, Platinum MasterCard & Gold MasterCard;
  • Visa Gold card; and
  • Breeze MasterCard facility opened by Bankwest before 3 March 2012


Bankwest Platinum Debit MasterCard Insurance for the following Bankwest card:

  • Platinum Debit MasterCard




Contact us

Enquiries and claims:

1800 672 010

Monday – Friday, 9am – 5pm (EST)