Credit and Debit Card Insurances

Bank of Queensland Card Insurance (including travel insurance)

Effective 1 May 2016, the issuer of the Bank of Queensland Credit Cards Complimentary Insurance changed from Zurich Australian Insurance Limited (“Zurich”) to another insurer.

If an insurable event occurs prior to 1 May 2016, Zurich will still be responsible for the claim in accordance with the insurance booklets listed below. If the event occurred after 1 May 2016 the new insurer will manage the claim.

If you want to know more about the new insurance or your insurable claim occurred on or after 1 May 2016 please refer to the Bank of Queensland website.

Make a claim

If your claim (that is the insurable event) occurred prior to 1 May 2016 please contact us on 1800 072 791.

Zurich Policy booklets (for claims that occur prior to 1 May 2016)

  Bank of Queensland Description of Insurance Cover

Contact us

Enquiries and claims:

1800 072 791

Monday - Friday, 9am - 5pm (EST)