Effective 1 June 2015, the issuer of the Bank of Melbourne Credit Cards Complimentary Insurance will be changing from Zurich Australian Insurance Limited (“Zurich”) to another insurer.
If an insurable event occurred prior to 1 June 2015, Zurich will still be responsible for the claim in accordance with the cover provided under the Zurich insurance booklet. If the event occurred after 1 June 2015 the new insurer will manage the claim.
If you want to know more about the new insurance or your insurable claim occurred on or after 1 June 2015 please refer to the Bank of Melbourne website
If your claim (that is the insurable event) occurred prior to 1 June 2015 please contact us on 1800 091 710.