July 07, 2020
July 07, 2020 | Adviser News
We understand that times are tough
I would like to thank you for being a valued partner of Zurich. We understand that you’re operating in a difficult environment – before and during COVID-19. Many of our advice partners have shared that heightened regulatory constraints, and now the impact of COVID-19 has increased your workload and required more activity to support your clients. As a leading insurer, we are putting our best efforts into finding innovative solutions to assist you and your practices now and into the future.

We recently connected with some of you through a series of virtual adviser panels. We covered a lot of territory with rich insights from all on critical industry topics, product design and service and support needs. This has informed our development roadmap so we continue to lead the industry with you and your customers needs front and centre. We look forward to implementing many of the recommendations uncovered over the short and long term.
I hope you enjoyed our first live Reimagine change virtual conference; we had some outstanding speakers who really helped paint the world in a different light, and give some optimism that we can emerge stronger on the other side of this significant crisis. A full recording is now available on-demand through _ZONE with 0.75 CPD available. You can register for our second event in the series on the 14th of July at www.zurich.com.au/reimagine.
I would also like to remind you about Zurich LiveWell – our wellness benefits rewards program. As a life insurer, we are very much part of the ecosystem that supports the physical, emotional and of course financial wellbeing of individuals and communities. While physical and mental wellness brings its own rewards Zurich LiveWell can give customers who engage with the program a discount (up to 7.5%) on their annual premiums, as well as Zurich Loving Life and other exclusive partner rewards. That’s why Zurich LiveWell adds even more value to our range of life covers.
There is no cost to you or the client to activate it and although the program is only for new customers, we are working hard on solutions to make this open this up to existing customers in the near future. Visit zurich.com.au/livewell for full details. Please reach out to your BDM who can give you access to Zurich LiveWell to experience for yourself.
We’ve collected all of our COVID-19 resources in one handy location to help you communicate with your clients and give you access to helpful tools and content so you can continue to support your clients through COVID-19 and beyond.
And finally, after operating digitally for so long, it is encouraging to see our distribution team getting out in the market and seeing our partners face to face again. A positive that emerged from lockdown, is we now have different options for how we can support your business. While some restrictions still apply in Victoria and we are still some time away from larger-scale events, I hope to see you in person in the near future. In the meantime, please work with your BDM on exciting new initiatives and support options from Zurich.