Adviser News and Insights


  • Latest Insights

    May 26, 2020

    Economic Update: COVID-19

    Weekly Macro & Markets View

    April 29, 2020

    Is China a Leading Indicator for the Exit Strategy?

    The accountants amongst you will be familiar with the acronym FIFO (First In First Out). This is equally applicable to China when we are talking about COVID 19, where most lock down restrictions have been lifted after 11 weeks of immense economic pain. For Q1, GDP fell 6.8% - a fall in activity unmatched since the 1970’s.

    April 30, 2020

    New premium relief options for customers

    As an insurer, we understand that following the sudden shutdown of many parts of our economy and the resulting sharp increase in unemployment and decline in cash flow for many businesses, many Australians will look to reduce household and personal expenditure. We also know that customers value the importance of insurance and want to retain their cover more than ever.

    April 30, 2020

    COVID-19: Stimulus Packages Unpacked

    The COVID-19 pandemic is unlike any other crisis before it, causing a global disruption and a shift in the way we lead our lives. With so much change happening so frequently, _ZONE is bringing you an important webinar hosted by Zurich's Risk Strategy Specialist, Adam Crabbe which unpacks what the recent Federal Government stimulus measures contain.

    April 30, 2020

    Working together for bushfire relief

    As an insurer, we understand that following the sudden shutdown of many parts of our economy and the resulting sharp increase in unemployment and decline in cash flow for many businesses, many Australians will look to reduce household and personal expenditure. We also know that customers value the importance of insurance and want to retain their cover more than ever.

    April 30, 2020

    Managing challenging conversations: Watch webinar

    Many workplaces are experiencing increased call centre volume since the COVID-19 outbreak. Unfortunately, this has also led to increased instances of challenging customer and member interactions. SuperFriend has prepared a short 20 minute webinar on managing these challenging interactions.

  • Life Insurance

    April 30, 2020

    Finding focus and opportunity in this new world

    A huge shout out and thank you to our advice partners, I think you are doing a remarkable job of delivering exceptional customer outcomes in the face of a myriad of changes. It is important that we all continue to connect with customers and during this period look for new and meaningful ways to enhance the customer experience.

    April 30, 2020

    New premium relief options for customers

    As an insurer, we understand that following the sudden shutdown of many parts of our economy and the resulting sharp increase in unemployment and decline in cash flow for many businesses, many Australians will look to reduce household and personal expenditure. We also know that customers value the importance of insurance and want to retain their cover more than ever.

    April 30, 2020

    COVID-19: Stimulus Packages Unpacked

    The COVID-19 pandemic is unlike any other crisis before it, causing a global disruption and a shift in the way we lead our lives. With so much change happening so frequently, _ZONE is bringing you an important webinar hosted by Zurich's Risk Strategy Specialist, Adam Crabbe which unpacks what the recent Federal Government stimulus measures contain.

    April 30, 2020

    Working together for bushfire relief

    As an insurer, we understand that following the sudden shutdown of many parts of our economy and the resulting sharp increase in unemployment and decline in cash flow for many businesses, many Australians will look to reduce household and personal expenditure. We also know that customers value the importance of insurance and want to retain their cover more than ever.

    April 30, 2020

    Managing challenging conversations: Watch webinar

    Many workplaces are experiencing increased call centre volume since the COVID-19 outbreak. Unfortunately, this has also led to increased instances of challenging customer and member interactions. SuperFriend has prepared a short 20 minute webinar on managing these challenging interactions.

  • Investments

    May 26, 2020

    Economic Update: COVID-19

    Weekly Macro & Markets View

    May 08, 2020

    Investment Insights

    We’re bringing you your monthly Investment Insights direct from our Global Investments team in Zurich. Check here for the latest updates and developments in global markets.

    April 29, 2020

    Is China a Leading Indicator for the Exit Strategy?

    The accountants amongst you will be familiar with the acronym FIFO (First In First Out). This is equally applicable to China when we are talking about COVID 19, where most lock down restrictions have been lifted after 11 weeks of immense economic pain. For Q1, GDP fell 6.8% - a fall in activity unmatched since the 1970’s.

    April 03, 2020

    Government assistance for Australians in financial stress

    On 22 March 2020, the Australian Federal Government announced its second economic stimulus package designed to support those most severely affected through the coronavirus (COVID-19) pandemic. This builds on the first financial package which was announced on 12 March, 2020.

    February 13, 2020

    A moment with Matthew Drennan

    Australia wide, the start of 2020 has been tough for many on multiple fronts with devastating bushfires followed by local flooding in some areas, not to mention rising concerns over the emergence of Novel Coronavirus or COVID-19. While the peak of the bushfire crisis has now passed, the huge rebuilding task from the devastation has just begun.

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