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Tim Scott-Young

Chief Claims Officer, General Insurance, Australia and New Zealand

Tim was appointed as Zurich’s Chief Claims Officer, General Insurance, Australia and New Zealand in May 2021. He is responsible for managing large complex claims across a wide spectrum of product lines to deliver outstanding customer service and operational excellence.

Tim has more than 25 years of local and international insurance experience leading successful claims teams. His career experience includes Marsh Australia as a Claims Operations Executive and Chubb Limited where he was Senior Vice President and Claims Director for its Asia Pacific region and, before this, Claims Director for Chubb’s Continental Europe region.

Tim started his insurance career at AIG where he worked for 20 years, developing extensive experience in Claims to become the Senior Vice President and Chief Claims Officer for the MEA region (Middle East, Africa, Russia, Turkey and India) based in Dubai.

He holds a Bachelor of Law and a Bachelor of Economics degree from Monash University in Melbourne, Australia and is a qualified lawyer. Tim also holds MBA specialising in International Business from Monash University.

Tim is passionate about leading inclusive, high-performing teams and delivering on the promises we make to Zurich customers.