Dr Sally Phillips is the Head of Health Services for Zurich’s Life & Investments business in Australia. In this role, Dr Phillips leads the delivery of integrated health services to our customers, with a focus on the complete health journey across the pillars of physical, mental, financial and social wellbeing.
Previously, Dr Phillips was Chief Product and Proposition Officer for Zurich LiveWell and was responsible for leading a customer-first approach to product development and maintenance, as well as leading the LiveWell proposition. Prior to this, Dr Phillips held the position of General Manager Health Services at TAL Life.
Originally qualifying as a medical doctor, Dr Phillips has more than 20 years’ experience in the life, general and health insurance industries across the South African, UK and Australian markets. She has held senior roles building and leading product development, proposition and underwriting and claims services. She also has experience in the development and delivery of marketing, communications and proposition strategies.
Dr Phillips holds a Bachelor of Medicine and Surgery, Bachelor of Science (Honours) and Bachelor of Science from the University of the Witwatersrand, Johannesburg, South Africa.