Wilson is Head of Operations for Zurich's General Insurance business in Australia. He has accountability for the governance and execution of strategic transformation programs, underwriting operations, commercial platforms and property and procurement services. Wilson has fifteen years of management experience in financial services primarily in insurance apart from consulting, banking and outsourcing industries
Wilson's career and association with Zurich spans over nine years, primarily with Zurich International Life as Head of Customer Relations, Middle East. During this period Zurich won Best Customer Service Award for Life Insurance.
Prior to joining Zurich in Australia, Wilson was part of Ernst & Young's Advisory practise based in Sydney focused on operational transformations in Financial Services.