Helping to get the insured back on track – quickly and efficiently
At Zurich, we want you to have an excellent claims experience. With a personal service, prompt response and fully transparent processes, Zurich claims management ensures that you and your clients are well looked after in the event of a loss.
Any incident leading to an insurance claim is distressing and unpleasant. Insurance cover is just one of many elements that need to be dealt with. To avoid further distress, Zurich is committed to delivering an outstanding claims service. While we take care of the insurance aspect, your clients can focus on the things that really matter.
In a recent survey among more than 200 brokers in Australia*, Zurich ranked 'best in class' for dealing with claims.
In fact, this result reflects our ongoing efforts for excellence. We continuously review our processes and service levels, and we carefully select our business partners to ensure that the claims service you receive meets our strict performance requirements.
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*Source: SME brokers – National broker research in October 2007.
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