Suncorp Bank Card Insurance (including travel insurance)

Effective 1 May 2016, the issuer of the Suncorp Credit Cards Complimentary Insurance will be changing from Zurich Australian Insurance Limited (“Zurich”) to another insurer.

If an insurable event occurs prior to 1 May 2016, Zurich will still be responsible for the claim in accordance with the insurance booklets listed below. If the event occurs after 1 May 2016 the new insurer will manage the claim.

If you want to know more about the new insurance or your insurable claim occurred on or after 1 May 2016 please refer to the Suncorp website.

Make a claim

Zurich aims to fulfil legitimate insurance claims as soon as possible.

To make an insurance claim please follow the instructions on our claims page.

Contact us

Enquiries and claims:

Ph: 1800 072 791

Monday - Friday, 9am - 5pm (EST)

Zurich Policy booklets
(for claims that occur prior to 1 May 2016)

Suncorp Bank Description of Insurance Cover (pdf 167kb)

make a credit or debit card claim

smarttraveller travel advice

Zurich YouTube Channel

Our mission is to help our customers understand and protect themselves from risk.

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