Bankwest Credit Card Insurances
(including travel insurance)

Effective 1 July 2015, the issuer of the Bankwest Complimentary Credit and Debit Card insurances will be changing from Zurich Australian Insurance Limited (“Zurich”) to another insurer.

If an insurable event occurs prior to 1 July 2015, Zurich will still be responsible for the claim in accordance with the insurance booklets listed below. If the event occurs after 1 July 2015 the new insurer will manage the claim.

If you want to know more about the new insurance or if your insurable claim occurred on or after 1 July 2015 please refer to the Bankwest website.

Make a claim

Zurich aims to fulfil legitimate insurance claims as soon as possible.

To make an insurance claim please follow the instructions on our claims page, or phone Zurich on 1800 672 010 Monday – Friday, 9am – 5pm (EST).

Zurich Policy booklets
(for claims that occur prior to 1 July 2015)

Bankwest Credit Card Complimentary Insurance (pdf305kb) for the following Bankwest credit cards:

  • World MasterCard, Platinum MasterCard & Gold MasterCard;
  • Visa Gold card; and
  • Breeze MasterCard facility opened by Bankwest before 3 March 2012

Bankwest Platinum Debit MasterCard Insurance (pdf 231kb) for the following Bankwest card:

  • Platinum Debit MasterCard

make a credit or debit card claim

smarttraveller travel advice

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