We recommend that you read the insurance booklet to ensure the cover meets your needs. Booklets can be obtained by phoning your card provider's call centre or from their website. You can also obtain an online copy of a booklet by following the links below to the document hosted by the card provider.

ANZ Card Insurance

Effective 1 November 2015, the issuer of the ANZ  Credit Cards Complimentary Insurance for the following covers will be changing from Zurich Australian Insurance Limited (“Zurich”) to another insurer:

  • 90 - day Purchase Security Insurance
  • Extended Warranty insurance
  • Best Price Guarantee Scheme
  • Interstate Flight Inconvenience Insurance

If an insurable event occurs prior to 1 November  2015, Zurich will still be responsible for the claim in accordance with the insurance booklets listed below. If the event occurs after 1 November 2015 the new insurer will manage the claim.

If you want to know more about the new insurance or your insurable claim occurred on or after 1 November 2015 please refer to the ANZ website (http://www.anz.com).

The two products are;

  • ANZ Premium Cards Insurance
  • ANZ Private Premium Cards Insurance

Make a claim

Zurich aims to fulfil legitimate insurance claims as soon as possible.

To make an insurance claim please follow the instructions on our claims page.

Contact us

The contact details below are to help you if you have any enquiries, or simply want to make a claim.

132 687

Monday - Friday, 9am - 5pm (EST)

make a credit or debit card claim