Ezicover Life Insurance claims

Every claim we receive at Zurich is handled promptly and with sensitivity. Our local claims team members are committed, experienced professionals who'll ensure your claim is paid as quickly as possible.

We understand your situation

We understand that when making a claim, chances are you and your family are going through a difficult time. If at any point during the process you are unsure about how to proceed our team members are ready with help and advice. Just call us on 131 551

How to make a claim

  1. First check your Policy schedule and Product Disclosure Statement (PDS) to confirm the Ezicover policy you have with Zurich.
  2. Contact the Claims team on 131 551 for a claim form.
  3. Complete and sign the claim form/s.
  4. Post, fax or scan/email your signed form/s.

Where to send your form

Zurich Financial Services Australia
Claims Department
Locked Bag 994
North Sydney, NSW 2059

Fax: +61 2 9995 3732


So that we can process your claim as quickly as possible, please remember to sign your form before you send it to us.

Need help?

Zurich Claims Consultants are available from from 8:30 am – 5:00 pm AEST Monday to Friday.

They will be happy to answer any questions you have about your claim and any entitlements under the policy. Call the Zurich claims consultants on 131 551.

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