If a third party alleges personal injury caused by the fault of the owner/driver of one of your vehicles, these are the steps to follow:
If your vehicle is involved in a CTP claim for alleged personal injury, Zurich will ask you to follow the process below to ensure the efficient processing of your claim:
There are two different forms that an injured third party can complete if they wish to seek compensation in relation to injuries incurred in a motor vehicle accident. Before you complete these forms, you should read our General Insurance Privacy Collection Statement:
The Accident Notification Form and Personal Injury Claim Form can also be found on the Motor Accidents Authority Website by selecting Claim Forms in the left hand menu.
Copies of Notice of Accident forms can be obtained by calling the CTP Claims Information line on 1800 424 108. The Zurich CTP Claims Team will be happy to provide you with any further assistance relating to CTP matters.
The CTP (Compulsory Third Party) Scheme is a modified common law scheme, operating under the Motor Accidents Compensation Act 1999 and regulated by the Motor Accidents Authority of NSW. All vehicles registered in NSW are required to hold a CTP insurance policy. This is a primarily fault-based scheme, which means that injured parties can claim against the CTP insurer of the vehicle at fault in a motor vehicle accident. Everyone who is injured in a motor vehicle accident in New South Wales that is caused through another driver’s fault, is entitled to claim for compensation. In some cases the person at fault may also be eligible to claim.
If you have your CTP Greenslip insurance with Zurich, and have been involved in a motor vehicle accident, please take note of the information below and do not hesitate to contact our claims team on 1800 424 108 or via firstname.lastname@example.org.