Accident and Health Insurance case studies

How would you manage the business risk or support your employees in the event of an unforeseen illness or travel emergency? Here are some case studies that show the value of Accident and Health cover for your business.

Corporate Travel Insurance

Case study 1: Darren

In his role of Senior IT Developer, Darren travelled to Los Angeles and then on to Chicago USA on behalf of his company. Whilst walking along the street in Chicago he slipped on some black ice and hit his head on the pavement. Later that day, he experienced dizziness and nausea and was taken to a local medical centre.

After a multitude of tests, Darren was admitted to hospital and was diagnosed with an aneurysm. His condition was very serious and on top of this the cost of his treatment and medical expenses were estimated at nearly $350,000 AUD. He spent more than three months in the Chicago hospital before he was able to return to Australia and fully recover from his injuries.

As Darren’s employer had purchased Zurich’s Corporate Travel Insurance, Darren’s medical expenses and repatriation costs were fully covered under the company’s policy.

Case study 2: Brian

Brian worked in Australia for a multinational company based in London. Recently he travelled to Munich for their annual conference, attended by the heads of each of the countries within the group. Following the two-day conference, Brian was to travel to London to negotiate a contract with a new client of the firm which would potentially contribute 40 per cent of their sales for the next financial year.

When the conference finished he travelled to the airport for his flight to London to find that all flights were cancelled due to ash cloud from a volcanic eruption in Iceland which covered most of Europe. After incurring additional accommodation costs at a premium rate, it became clear that he may be grounded for weeks. Following many hours trying to find alternate transport, he took the drastic step of organising a hire car to drive him the 1075 km to London. The cost was $5,800 AUD.

Once in London, he again had to wait a further three more days before Heathrow airport opened and he could board a plane to return home. After reimbursements from the airlines, he estimated that the unforeseen event had cost his company an additional $10,000 AUD in additional costs.

Under Zurich’s Corporate Travel Insurance, Brian would have been provided with access to Zurich Assist 24 hours a day while he was travelling. The additional costs incurred as a result of this incident could be covered by the policy.

Important information
The case studies above are examples only of the types of situations that could be covered under a Zurich Corporate Travel Insurance policy. The examples are not descriptions of real people and your insurance cover will depend on the policy that you have taken out. Please refer to the full terms and conditions of your policy for details of your cover.

Group Personal Accident and Sickness Insurance

Case study 1: Lidia

Lidia was the senior sales assistant for a local fashion retailer. A routine breast check revealed a lump which was diagnosed as breast cancer. Following initial surgery the cancer was found to have spread to her lymph nodes. Over the course of two years, Lidia underwent hormone therapy, chemotherapy, radiotherapy and additional surgery. Because of this, she was unable to work for a full two-year period. Lidia is now in remission and has returned to work on a part time basis.

Thankfully, her employer had taken a Zurich Group Personal Accident and Sickness Insurance cover for its employees which included weekly sickness benefits. Lidia received a full benefit over the two years of her treatment. Her employer was able to bring in casual staff to cover her duties in her absence with the Zurich policy covering the costs associated with the recruitment.

Case study 2: Bill

Bill Johnson was the sales manager at a mid-sized manufacturing firm located in Melbourne. The company had just celebrated excellent half yearly results when Bill became ill with flu-like symptoms, aching muscles and lethargy. After three weeks of tests, he was diagnosed with chronic fatigue syndrome. Bill used up all of his accrued leave and the company, feeling sympathetic to his situation, continued to pay him for another four months. Bill was still unable to return to work, and having used most of his savings, his wife returned to full time work to help pay the mortgage and living expenses.

If Bill's employer had purchased Zurich’s Corporate Personal Accident and Sickness Insurance cover, Bill would have been entitled to a weekly benefit under his Employers Group Personal Accident and Sickness program for the period of his illness.

Important information
The case studies above are examples only of the types of situations that could be covered under a Zurich Group Personal Accident and Sickness policy. The examples are not descriptions of real people and your insurance cover will depend on the policy that you have taken out. Please refer to the full terms and conditions of your policy for details of your cover.

Risk Management

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