NEW online lodgement for Property claims

Zurich puts the customer at the centre of everything we do. More than ever, as we execute on our claims promise, we want to make claims a service that is easy to access and to navigate.

This starts with the way you lodge a claim. Zurich is now offering online lodgement for property claims.

Within minutes of completing and submitting the on-screen form you’ll receive a claims acknowledgement email showing the details you’ve lodged as well as your claims number. Our promise is to get your customers back into business quickly and efficiently.

Following the introduction of online claims lodgement for motor in 2014, we have now expanded this capability into another key line of business. It demonstrates Zurich’s ability to listen to broker feedback and to translate it into action.

Handy links:

Online property claim form

Guide to lodging a property claim online.

Spread the word

In the areas of property and motor, some of your customers may like to lodge their own claims. We invite you to inform them about this enhancement to our claims proposition. Of course, customers can simply fill in your email address and you will also receive a copy of the claims acknowledgement.

I look forward to continue the dialogue with you and welcome your feedback and ideas. Thank you for your ongoing partnership.

Kind regards

Daniel Franzetti, Chief Claims Officer