Broker partnership programs

Together we can create growth.

Zurich is all about you – the broker

In Australia Zurich is an intermediated general insurer. We partner with brokers to deliver the best outcomes for shared customers.

Our commitment is to support brokers, to be the preferred insurer in our chosen markets and to build long term relationships with business partners who share our values. 

Our commitment to you

The customer is at the heart of everything we do.

Many of your customers will benefit from our businesses working closer together. Where our appetite, capability and expertise meet their needs, they can be sure of tailored insurance cover that protects the things they value. We aim to build and maintain our relationship with you around three areas: your business, your people and working together to drive mutual growth. All of these joined together provide the best experience for our customers.

The customer is at the heart of everything we do

The strength of our broker relationships and creating customer value will continue to be at the core of everything we do.

Zurich established Zenith as the first broker partner program of its kind in 2004. Over ten years later, Zurich is delighted that we continue to recognise our brokers with the same spirit of pure partnership in mind.

To this day, the Zenith program stands out as a premier reward and recognition program for top performing insurance brokers in Australia. In fact, it has been going from strength to strength.

Zenith is a place of excellence and sustainable success. Excellence is achieved by working together to reach ambitious goals – all with the joint vision of a well-informed, well-protected customer.

The strength of our broker relationships and creating customer value will continue to be at the core of everything we do. Our commitment is to support brokers who continually deliver when it matters, who view Zurich as a preferred insurer and importantly,  who share our values.

Together, we can provide comprehensive solutions that fulfil a critical role in the community. Our joint knowledge in identifying and mitigating risks is a key enabler of commercial innovation and our joint assistance in the event of a loss means that customers can focus on rebuilding as soon as possible.

The Zenith program is a recognition of the value of insurance as one of the pillars of a prosperous economy.  Our shared ambition to provide peace of mind for individuals, businesses and communities means that together, we can continue to reach new heights.

Your benefits

Partners in service and support – enhancing your business

You will enjoy high levels of support to better service your customers. We will help you develop new business opportunities and support you in targeting new accounts. At claims time, your customers will know they are in the very best of hands.

Your benefits:

  • Financial recognition
  • Discretionary discount
  • Targeting opportunities
  • Strong product suite for all customers

Partners in knowledge – investing in your people

Keeping abreast of technical and industry trends as well as a wider knowledge of our propositions will help support and target customer needs, whilst at the same time helping you to motivate and develop your people, complementing your spend in these areas, assisting staff retention and succession.

Your benefits:

  • Generation Z Forums (scheduled)
  • Broker Services Workshops (scheduled)
  • Product insights and training
  • BrokerHub app for news and events

Partners in success – driving mutual growth

Your Broker Manager will help you access the best Zurich has to offer, helping to identify current and future challenges and opportunities.

Our offering:

  • Signature networking events
  • Structured planning meetings
  • Individual performance reporting
  • Specific underwriting support

Broker Services

As a National, Zenith or BrokerPlus partner, you can access our Broker Services that are designed to add value to your business and include a broad range of tailored educational and industry specific training for your staff. All of the Broker Services are accredited for valuable CPD points.

Workshops and Forums

Our educational and industry specific training is delivered by highly regarded specialists. 

A number of workshops have been scheduled throughout the year in your local Zurich office.

All courses can be arranged and run exclusively for your brokerage. This makes it easy to adapt the content to your individual needs. Talk to your Zurich representative for more details.

How to book?

All scheduled events are invitation-based. As a National, Zenith or BrokerPlus partner, you will receive an invitation in due course for the scheduled workshops in your area. For any further information, contact your local Zurich Broker Manager or email

We invite you to check out the courses and the calendar to see what offering might interest you or any of your staff members. Make sure you and your team get the most out of the Broker Services.

Calendar of events 2016



1 Sept Generation Z Forum Launceston

2 Sept Generation Z Forum Shepparton

6 Sept Generation Z Forum Townsville

7 Sept Generation Z Forum Brisbane and Broker Services Afternoon Workshop

8 Sept Generation Z Forum Gold Coast

15 Sept Generation Z Forum Melbourne and Broker Services Afternoon Workshop

16 Sept Generation Z Forum Geelong

19 Sept Generation Z Forum Sydney and Broker Services Afternoon Workshop

20 Sept Generation Z Forum Canberra

21 Sept Generation Z Forum Newcastle

22 Sept Generation Z Forum Coffs Harbour

26 Sept Generation Z Forum Adelaide and Broker Services Afternoon Workshop

27 Sept Generation Z Forum Perth and Broker Services Afternoon Workshop